Before troubleshooting your equipment, confirm whether your internet service provider (ISP) is experiencing outages. Visit your ISP's website, social media pages, or contact customer support to verify service status. If there's an outage, the problem is likely not with your router or fiber setup .
Power-cycle both the fiber box and router:
Connect a different device directly to the fiber box to determine if the issue is device-specific. If the alternate device also cannot access the internet, the problem is likely with the fiber box, ISP configuration, or router settings .
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